Where can I hop-on a Big Bus?

You can hop-on at any one of our 22 stops around the city. Check out our map or ask the concierge at your hotel which stop is closest to you. They are all conveniently located downtown and within walking distance of all downtown hotels.

Where can I buy my ticket(s)?

We make it easy to ride with Big Bus.Here are 6 ways you can buy your ticket(s).

1. Right here on bigbus.ca. Simply go to the ‘Buy Now’ page and follow the steps. You can Buy - Print - Go in less than 2 minutes! Free ice cream or fudge with online purchase!
2. At the Big Bus Welcome Centre in Gastown (Stop #1 on the map).
3. The concierge or front desk staff at your hotel.
4. Directly from the driver as you hop on at any Big Bus stop.
5. From a Big Bus sales representative at some of our stops.
6. From various Big Bus retail outlets around the city.

How many free ice creams or fudges do I get with my online ticket purchase?

Each ticket is valid for one treat - your choice of ice cream or fudge. For example, if your online voucher reads 2 adults and 1 child, you will receive 3 delicious treats.

What are Big Bus’ hours of operation?

High Season (May 1 - September 30)

First Tour Departure - 9:00 am
Last Tour Departure - 5:00 pm
Frequency 15-20 minutes

Low Season (October 1 - April 30)

First Tour Departure - 9:00 am
Last Tour Departure - 3:45 pm
Frequency 45 minutes

Does Big Bus offer a shuttle/pick-up service for guests at hotels?

There is no shuttle service offered, as all of our stops are located within a few blocks of all major hotels downtown. A Big Bus stop is never more than a 10 minute walk away from any hotel downtown.

How long does the tour take?

The tour takes approximately 90 minutes should you choose to stay on the bus. We offer a 2 day pass because most of our guests want to hop-off, experience Vancouver, see attractions and hop back on. This definitely lengthens the tour time.

If it’s only a 90 minute tour then why do I get a 2 day ticket?

The tour would take approximately 90 minutes should you choose to sit on the bus the whole time. We encourage our guests to hop-off and hop-on at any one of the 22 stops to visit attractions, shop and see the city. Two days can easily be spent discovering Vancouver when you’re taking advantage of the hop-on, hop-off flexibility of Big Bus.

Where can I see the route?

On the map, the route is highlighted in blue and the stops are numbered in sequential order. The tour starts and ends in Gastown.

Where can I park?

The ‘P’s on the bigbus.ca map indicate public parking facilities. Click on each ‘P’ for detailed information about that parking facility, then take your pick. We recommend the parking lot at Stop #1 in Gastown. It's secure, clean, convenient and reasonably priced at $6.00 for all day parking on weekends and holidays and $9.00 at all other times.

Does my 2 day ticket need to be used on consecutive days?

Your 2 day boarding pass does not need to be used on 2 consecutive days. It can be used within 2 weeks of the first day's usage. Just tell our driver when you plan to return and he/she will make a note on your boarding pass.