If you've had a Big Bus Experience, we'd love to hear from you! Email us at
Just a short note to say how pleased I was with your Vancouver hop on and off service...and I found everyone extremely friendly and helpful. I would recommend your service to anyone and thank you again. - Jeannie from Toronto, ON.
What a fabulous experience which made our visit to Vancouver complete! Thank you to Big Bus and a great bunch of employees! I shall definitely be recommending Big Bus to all my friends and wouldn’t hesitate to use them again myself. - Joanne from WA
Big Bus is absolutely great! Touring Vancouver was just so excellent with Big Bus! The stops were conveniently located, the fee was reasonably priced, the drivers were punctual, and the schedule was just so convenient!...The drivers and guys at the stop were so good natured, very helpful, and just so naturally warm to us! They would go the extra mile to make us feel at home! These are the very people that give Vancouver a good reputation. Because of Big Bus, I have a good impression of "Vancouverites". - Jennifer from New York, NY
All of your staff was friendly and helpful. I have brought home with me a stack of brochures. I will highly recommend your company for anyone wanting a tour in Vancouver. Thank you for help making my stay in Vancouver wonderful." - Paula from San Francisco, CA
We were really impressed with the positive attitude of your drivers - they were flexible and good natured with every customer who approached them. At one location, we weren't sure exactly where the pick up point was and were still looking for the sign when the bus approached its stop, but the driver saw us waving at him and pulled over a half a block later to let us on - it's that kind of service that wins me over as a customer. - Barb from White Rock, BC
The tour was a lot of fun! It's amazing to be a tourist in your own city. - Sandra from Vancouver, BC
In New York City, I tried out many different buses/guides - hopping on and off all over the place...I then thought about my expereince in Vancouver with Big Bus's "canned" guide presentation and could not help but compare. Your commentary system won hands down! You help make Vancouver the fantastic place that it is. Thanks! - Richard from Phoenix, AZ
My friend and I used the Big Bus during the holiday season. Wanted to tell you it was a great experience and great service. Keep up the good work and thank you again for allowing me to show my friend this city in a great way! - Suzana from Vancouver, BC
I was in Vancouver...and was very impressed with the Big Bus tour. My first experience was meeting Jordan who was very helpful in every way. His advice and helpful suggestions made my stay in your great city even more enjoyable. Tim was also a great help and his skill at driving a double decker bus was amazing. - No name given
Thank you so much for providing not just transportation for us during our conference, but a uniquely entertaining ride ... who'd have thought that "sightseeing" for our members could be so fun and informative! Even without vision, everyone felt they "saw" the truly visual beauty of Vancouver through Big Bus's commentary! - Pam - Canadian Council of the Blind
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